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Everything you need for a perfect day out

We go beyond shopping to provide a seamless and enjoyable experience for every guest.

Guest Services

Wether you need help finding directions or simply have a question, our Guest Service Team is here for you. 

Discover our services

Transport and parking services for a hassle-free arrival

Parking

By Car

Designer Outlet Salzburg is conveniently located for easy access from Salzburg city centre, Munich and Vienna.
Drive from Salzburg city centre in 10 minutes, Munich in 90 minutes and Vienna in 3 hours. 
Salzburg W.A. Mozart airport is located opposite Designer Outlet Salzburg, Munich Airport and Vienna Airport are both within easy reach.

NEW:
Arriving at Designer Outlet Salzburg via motorway A8/A1 is now toll-free since December 15th 2019 between Walserberg and Salzburg-Nord in both directions.

 

Parking:

We have plenty of parking zones, including multi-storey car parks. On-site parking is free for the first 2 hours. For purchases of €150 or more, parking is also free, but the ticket must be validated at Guest Services beforehand.

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Direct bus line

Designer Outlet Salzburg is just a 15-minute bus journey from Salzburg city centre and with own bus station "DOC Himmelreich". Price one-way approx. € 2,45 per Person. Tickets are available at bus stop ticket machines or in the bus directly (approx. € 3 per Person).

Bus Line 2 - Salzburg Hauptbahnhof - Mirabell Platz - DOC Himmelreich

Bus Line 10 - Ferdinand-Hanusch-Platz - Herbert von Karajan-Platz - DOC Himmelreich

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By train

The closest train stations is Salzburg Hauptbahnhof station.
Once arriving at the Station, there is a frequent bus service to Designer Outlet Salzburg. Lines available are 2, 10 and 27.

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Electric Car Charging

Electronic car charging stations:

Charge your electric vehicle conveniently while shopping and enjoy a relaxed onward journey afterwards.

Our spacious P1 car park offers 10 EV charging stations located on both the 1st upper level and the 1st basement level – each situated close to the main entrance.

In addition, our P2 parking area, located directly in front of McDonald's, features 8 modern fast-charging stations, allowing you to charge your vehicle quickly and conveniently during your visit to the Designer Outlet Salzburg.

Accessibility services designed to support guests with mobility needs

Accessible restrooms

You can collect the European disabled access key (EU key) at the Guest Service (between Haribo and Samsonite) by leaving a deposit. 

Disabled parking

Disabled parking is available on all parking levels, located directly in front of the center entrances.

Wheelchair friendly

The Centre is overall wheelchair-friendly. Our premises are equipped with accessible toilets and dedicated facilities for wheelchair users. Dedicated wheelchair parking spaces are conveniently located close to the centre entrances.

You can also borrow a wheelchair free of charge at the Guest Service.

Services the whole family will love

Dinoland

Play Area for Children and Teenagers

On the lower shopping level, near Ravensburger, children and teenagers can enjoy an exciting play area for climbing, exploring, and having fun. Please note that the play area is not supervised. Parents or guardians are responsible for supervising their children.

For a relaxing break, parents can enjoy a cup of coffee at Salzburger Brezen Reisinger, located just across from Dinoland – with a view of the play area.

Kids cabs

We have cool 'Kids Cars' available to rent for € 3 per day. Please visit our Guest Service Team to rent the Kids Cabs.

Breast feeding room

On the lower shopping level near Dinoland, you’ll find our dedicated nursing room, where you can change and breastfeed your baby in comfort.

Baby changing room

Baby changing rooms are available near the restrooms.

Shopping made easier with convenient services designed for you

Dog friendly

Your four-legged friends are also welcome at Designer Outlet Salzburg. Dogs must be kept on a leash at all times. Please note that there are stores and restaurants within the center that might apply a no-entry policy.

If your dog is thirsty please find special dog fountains in the centre.

We offer buggies for dogs. You can ask for these at our Guest Serice Team. The costs are € 3 per day.

Tax-free shopping

Guests visiting from outside the EU can receive a tax refund on their purchases.

Tailor Service

Personalized tailor service to fit your style perfectly.

View centre map

Umbrellas

Rainy Day and you don't have an umbrella with you? At our Guest Service desk you can buy an umbrella for just € 3. 

Visitor amenities to keep you connected and comfortable

ATM

ATMs in the Center
We offer two ATMs in the center for your convenient cash withdrawal:

  • One on the upper floor next to Marc Cain

  • One in the basement opposite Tom Tailor

Free Wi-Fi

You can browse the internet free of charge throughout the Centre with the “Salzburg Free WiFi” network. 

Register to our McArthurGlen Loyalty Club and start browsing.

Connect now

Hands-free shopping & Lockers

So that you do not have to carry your purchase with you all the time or keep your valuables safe in a locker located to the access to the underground parking garage next to Bründl Sports or at Lobby 1.

Available with € 1 or € 2 coins.

Luggage deposit

Your flight will take some time? Spend your time and pamper yourself a bit through the Outlet Center. We also keep large pieces of luggage at the guest service for you. This service is for free.

Recycle Your Fashion

In partnership with CTR Group, McArthurGlen invites you to breathe new life into your old clothes. All clothing items are welcome and, as a thank you from us for your donation, you will receive our Fashion Passport for 10% extra discount to use at participating stores.

Thinking of visiting us?

We can help with directions, information about how to get here with private and public transport options, and details about our opening times.