All you need for a perfect day out

We go beyond shopping to provide a seamless and enjoyable experience for every guest.

Guest Services

Whether you need help finding directions or simply have a question, our Guest Service team is here for you.

Our Designer Outlet is accessible by bus from Lille and the surrounding areas. The bus stops are located in front of the center.

We have several charging stations for cars in our parking area on level -1.

Enjoy 3 hours of free parking with a purchase of €16 or more.

The Roubaix Eurotéléport metro station is just a one-minute walk from the centre and provides direct access to Lille.

Wheelchairs are available to hire during your visit to the centre.

Disabled parking spaces and toilets are located throughout the centre.

Our centres are designed with accessibility in mind with step-free access, wide aisles, and ample space for wheelchairs.

Guests visiting from outside the EU can receive a tax refund on their purchases.

We have on-site ATMs at your disposal.

A tailor is located at the entrance of our centre, at 44 Mail de Lannoy.

Purchase a gift card to be used at any of the stores across the center.

Phone battery low? Borrow a portable phone charger from Guest Services.

We have on-site ATM at your disposal.

We can help with directions, information about how to get here with private and public transport options, and details about our opening times.